Continuous Improvement Getting the Order Wrong "Are high-impact fixes always your top priority?"
When starting continuous improvement, how does your workplace set priorities? In consulting, we often hear: "We set priorities based on the size of the loss in each process--in other words, the expected results." Naturally, a larger loss promises a bigger achievement when fixed. It gives the team a strong sense of accomplishment. However, the true goal of continuous improvement is simple: maximis...
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