Privacy Policy

Personal Information Protection Policy

JMA Consultants Inc.
Toru Suzuki, President

JMA Consultants Inc. (hereinafter referred to as the “Company”) is aware of the importance of personal information protection, and in order to appropriately protect personal information (including specific personal information) that is handled for work, we stipulate a personal information protection policy (hereinafter referred to as the “Policy”) as stated below.

The Company will aim to make our board members and employees and all other people who engage in the Company’s work (hereinafter referred to as the “Employees”) thoroughly aware of the Policy, and we will strive to protect personal information. Based on the aforementioned awareness, the Company will use as a base an ISMS (information security management system) that received authentication and will work to maintain internal systems, to use rules, and to make continuous improvements in order to protect personal information. In addition, the Company will comply with laws and ordinances related to handling personal information, other standards, and the EU General Data Protection Regulation (hereinafter referred to as the “GDPR”).

1. Purposes of obtaining personal information

The Company will use personal information within the scope that is necessary for accomplishing the purposes of use that were reported to the relevant person or the purposes of use below and will not use it for other purposes.

  1. (1) For performing work such as consulting, research, seminars, and events
  2. (2) For providing information and sending materials related to consulting, research, seminars, and events
  3. (3) For handling inquiries and contacting people about necessary matters
  4. (4) For analysis of customer trends or investigation and analysis of development of new services
  5. (5) For activities for hiring employees
  6. (6) For conducting various other types of work

2. Personal information that will be obtained

The Company may obtain the personal information below in order to accomplish the purposes of use.

  1. (1) Information related to log in
    • - ID, account, and password
    • - Name and email address
  2. (2) Information related to use of services provided by the Company
  3. (3) Information related to hiring
    • - Name and address
    • - Name of the university in which the person is enrolled
    • - Email address
    • - Resume and statement of employment history
  4. (4) Information obtained by using cookies
    • - IP address
    • - Log-in information

3. Methods of acquisition

The Company will obtain personal information by the methods below via telephone, documents, business cards, email, and the Internet.

  1. (1) Direct acquisition from the relevant person
  2. (2) Acquisition from a party that was entrusted with valid authority by the relevant person, such as a person responsible for dispatch for a seminar or a training secretariat.

4. Agreement and withdrawal of agreement

In principle, acquisition and use of personal information at the Company will be based on the customer’s agreement. In addition, the customer can withdraw agreement at any time by conducting the prescribed procedures. Provided, however, that information provided by the customer is necessary in order to provide the Company’s services, and in the event that you do not provide it, you may be unable to use the Company’s services.

5. Retention and deletion of personal information

The Company will retain personal information as necessary during the period in which transactions with the customer continue. The customer can ask the Company to delate his or her own personal information at any time. In addition, in the event that, in light of the purposes of use, personal information that was retained is no longer necessary, we will delete the personal information.

6. Safety management measures for personal information

The Company will appoint a person responsible for protecting personal information, stipulate systems and internal regulations related to appropriate handling of personal information, and comply with those systems and regulations. In addition, the Company will implement the appropriate safety management measures in order to prevent accidents, such as unauthorized access to personal information and loss, destruction, falsification, and leaks of personal information, and it will conduct the necessary supervision for the Employees and external consigned parties. In the event that an accident that may harm the safety of personal information protection has occurred, the Company will strive to prevent the spread of damage and will promptly implement corrective measures. In addition, it will conduct audits concerning the state of compliance with the Policy, and based on the results of those audits, we will strive to continuously improve management systems and safety management measures.

7. Joint use of personal information

The Company may share customers’ personal information within the Company’s group, in order to accomplish the purposes of use.

8. Provision of personal information to third parties

Excluding the cases below, the Company will not provide personal information to third parties.

  1. (1) Cases in which the relevant person agreed
  2. (2) Cases based on the provisions of a law or ordinance
  3. (3) Cases in which a portion of work will be consigned to an external party within the scope that is necessary in order to accomplish the purposes of use

9. Handling of anonymously processed information

For the personal information of customers, the Company will implement the appropriate protective measures so that it will not be possible to identify specific individuals or to restore personal information that is used in the creation of such information and then anonymously process the information and provide such information to third parties within the scope allowed under laws and ordinances.

  1. (1) Method of anonymously processing information
    The company will follow the processing standards stipulated in the Act on the Protection of Personal Information, other laws and ordinances, Guidelines Concerning Laws Related to the Protection of Personal Information, and other guidelines to process customers’ information and continuously anonymously process information.
    Main examples of processing
    1. (i) Deletion of statements by which it is possible to identify specific individuals
    2. (ii) Deletion of individual identification codes
    3. (iii) Deletion of codes that are mutually linked to information
    4. (iv) Deletion of unique statements
    5. (v) Other measures based on the nature of personal information databases
  2. (2) Items included in anonymously processed information
    1. (i) Information about customers’ company attributes (number of employees, annual sales, type of industry, fiscal year of conducting investigation)
    2. (ii) Information about customers’ employee attributes (classification of the organization to which the person belongs, employment status, position, work classification, amount of work)
  3. (3) Provision of anonymously processed information to third parties
    The purpose of providing to third parties the anonymously processed information that was created by the Company, the items included in anonymously processed information, and the method of provision are as stated below.
    1. (i) Purpose
      To conduct data analysis at a company consigned by the Company
    2. (ii) Items included in the anonymously processed information that will be provided to third parties
      Items (i) and (ii) of (2) above
    3. (iii) Method of provision
      Data files will be encrypted and then provided by means for which security has been ensured.
  4. (4) Safety management measures for anonymously processed information
    For anonymously processed information, the Company will implement safety management measures to prevent leaks, loss, or damage, and other safety management measures that are necessary for management and that are appropriate. The Company will also conduct the necessary supervision for employees and external consigned parties that handle anonymously processed information.

10. Transfer of personal information outside the area or outside the country

In order to accomplish the purposes of use, the Company may transfer customers’ personal information outside the country. In such a case, there is also a possibility that a transfer will be made to a country that does not have a legal system for protecting personal information that is equal to that of the country in which a customer resides, but we will follow the applicable laws and ordinances of the country to which the transfer is made and take the appropriate measures that are necessary in order to protect the customer’s personal information. In addition, for personal information transfers from the European Economic Area (EEA) to Japan, Japan is receiving from the European Commission an adequate level of protection based on Article 45 of the GDPR, and along with that, personal information is handled within the Company at an appropriate level, based on an ISMS that has been authenticated.

11. Restriction of obtaining personal information

In principle, the Company will not directly obtain personal information from minors. In addition, excluding cases that are stipulated in the GDPR, we also will not obtain customers’ sensitive information (things such as thoughts and beliefs).

12. Customers’ rights related to personal information

Customers have the rights below against the Company, based on the GDPR.

  1. (1) The right to access personal information
    In the event that confirmation is made of whether or not a customer’s personal information is being used, and that personal information is being used, the right to access that personal information and information that is incidental to that personal information
  2. (2) The right to correct personal information
    The right to have the customer’s inaccurate personal information corrected
  3. (3) The right to eliminate personal information
    The right to have the customer’s personal information eliminated in certain cases
  4. (4) The right to restrict use of personal information
    The right to have use of the customer’s personal information restricted in certain cases
  5. (5) The right to make objections about use of personal information
    The right to make objections about the use of the customer’s personal information that is used as the basis for legitimate interest sought by the Company or a third party
  6. (6) The right of data portability
    For personal information that the customer provided to the Company, the right to receive it in a form that was made into a structure and that can be ordinarily used and read by a machine and to transfer that personal information to another manager without hindering by the Company

13. Requests for disclosure or correction of personal information (exercising rights)

In the event that there was a request for disclosure, revision, or suspension of use for personal information, the Company will confirm that the person who made the request is the relevant person and then, as long as there is no special reason, such as causing a significant hindrance to appropriate implementation of work, it will promptly handle the request.

14. Contact information for inquiries related to personal information

Administration Department
Japan Management Association Building, 3-1-22 Shibakoen, Minato-ku, Tokyo
TEL: +81-(0)3-4531-4300
Alternatively, please use the inquiry form.

15. Public announcement and revision of the Policy

The Company will post the Policy on its homepage and publicly announce it to customers. In addition, it may revise the Policy in order to respond to amendment of a related law or ordinance or to respond to social needs related to personal information. In such a case, the Company will publicly announce the Policy on the Company’s homepage.

Established on April 1, 2019
Revised on January 8, 2021

JMAC Cookie Policy

In order to strive to improve user experience, cookies and other technologies for tracking (hereinafter referred to as “Cookies”) are used on the website of JMA Consultants Inc. (hereinafter referred to as the “Company”). This policy states details about the Cookies that are managed on the Company’s website and about customers’ methods of conducting management and selection.

1. Explanation of Cookies

Cookies are text files that are combinations of the letters and numbers that are saved on your computer (including devices that can connect to the Internet, such as smartphones and tablets) when you access the Company’s website. By using Cookies, it is possible for the Company to collect information such as the number of website visits made by the computer you used and the pages that were visited. (Please note that information obtained through Cookies will not include any personal information by which it is possible to identify you.)

2. Agreement

When this website is used, it will be deemed that the customer agreed to this Cookie Policy and use of Cookies.

3. Method of managing Cookies

To prevent Cookies from being saved on your computer, it is possible to adjust the settings of the browser you use and control and manage settings for all or a portion of the Cookies.

For specific methods related to settings for Cookies, please check the browser’s help menu or read the following: http://www.allaboutcookies.org/.

4. Types of Cookies that are used

At the Company, the two types of Cookies below have been set.

  1. (1) Cookies necessary for operating the website
    These Cookies are necessary for using the functions of the website, such as moving between website pages and accessing pages that have been protected. If you refuse these Cookies, the action that you want may not function in the way that was requested.
  2. (2) Cookies for improving performance
    These Cookies are used in order to collect and analyze the ways in which visitors are using the website, such as the number of visitors and the page that is accessed most frequently. The information that is collected by these Cookies will be used for improving website performance, such as making it easy to find the information that customers need.

5. Place for making inquiries related to this policy

Administration Department
Japan Management Association Building, 3-1-22 Shibakoen, Minato-ku, Tokyo
TEL: +81-(0)3-4531-4300
Alternatively, please use the inquiry form.

Established on April 1, 2019

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